Partner Agreement

1. Professional Service Quality

The Service Partner agrees to:

Maintain high standards of professionalism, hygiene, and behavior
Arrive on time for every booking
Deliver services as described in the app
Follow Vrober's pricing structure and service guidelines
Not charge any extra amount outside the Vrober system
Use safe tools, materials, and practices

⚠️ Repeated complaints may result in suspension or permanent removal.

2. Commission & Earnings

Commission Structure

• Platform commission: 20%–30%
• Minimum commission per job: ₹20
• Payout frequency: Every 3 days

Payment Options

• UPI Transfer
• Bank Transfer
• Card Settlement

• Service Partners can track all earnings inside the app

• Under no circumstance should a Service Partner demand cash outside Vrober

• Vrober may adjust commission rates with prior notification

3. Cancellations & Penalties

Service Partner must avoid unnecessary cancellations.

Penalties apply for:

Cancelling a job after accepting it
Not reaching the customer after confirmation
Repeated delays or unprofessional conduct

Multiple violations may lead to temporary suspension or permanent contract termination.

4. Code of Conduct

The Service Partner agrees to:

Behave respectfully with customers and their families
Not solicit customers privately outside the app
Not exchange personal contact details for outside bookings
Not consume alcohol or substances before or during service
Not threaten, argue, or misbehave with customers

🚨 Any misconduct will result in immediate removal.

5. Background Verification

Service Partners must provide:

Required Documents

✓ Aadhaar Card
✓ Profile Photo
✓ Bank Details
✓ Updated contact information

Additional Verification

May be requested for sensitive categories like home cleaning, salon, beauty, or technician-based services.

6. Liability

Service Partners are fully responsible for:

The quality of their workmanship
Damages caused due to negligence
Missing, lost, or broken items during service
Maintaining their own tools, cosmetics, or equipment

Vrober is an aggregator and is not liable for damages or losses caused by the Service Partner.

7. Termination of Contract

Vrober may terminate this Agreement if:

Repeated cancellations occur
Fraudulent or unethical activity is detected
Customer complaints indicate consistent poor service
Misconduct, verbal abuse, or unsafe behavior occurs
Violation of platform rules continues after warnings

⚠️ Termination may be immediate without notice in severe cases.

8. Acceptance

By onboarding, the Service Partner confirms they have read and understood this Agreement and voluntarily agree to all terms.

1. Professional Service Quality

The Service Partner agrees to:

Maintain high standards of professionalism, hygiene, and behavior

Arrive on time for every booking

Deliver services as described in the app

Follow Vrober's pricing structure and service guidelines

Not charge any extra amount outside the Vrober system

Use safe tools, materials, and practices

⚠️ Repeated complaints may result in suspension or permanent removal.

2. Commission & Earnings

Commission Structure

• Platform commission: 20%–30%
• Minimum commission per job: ₹20
• Payout frequency: Every 3 days

Payment Options

• UPI Transfer
• Bank Transfer
• Card Settlement

• Service Partners can track all earnings inside the app

• Under no circumstance should a Service Partner demand cash outside Vrober

• Vrober may adjust commission rates with prior notification

4. Code of Conduct

The Service Partner agrees to:

Behave respectfully with customers and their families

Not solicit customers privately outside the app

Not exchange personal contact details for outside bookings

Not consume alcohol or substances before or during service

Not threaten, argue, or misbehave with customers

🚨 Any misconduct will result in immediate removal.

7. Termination of Contract

Vrober may terminate this Agreement if:

Repeated cancellations occur
Fraudulent or unethical activity is detected
Customer complaints indicate consistent poor service
Misconduct, verbal abuse, or unsafe behavior occurs
Violation of platform rules continues after warnings

⚠️ Termination may be immediate without notice in severe cases.

Service Partner Agreement

1. Professional Service Quality

2. Commission & Earnings

Commission Structure

Payment Options

3. Cancellations & Penalties

Penalties apply for:

4. Code of Conduct

5. Background Verification

Required Documents

Additional Verification

6. Liability

Service Partners are fully responsible for:

7. Termination of Contract

8. Acceptance

Ready to Join as a Service Partner?

Questions about Partnership?

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Service Partner Agreement

1. Professional Service Quality

2. Commission & Earnings

Commission Structure

Payment Options

3. Cancellations & Penalties

Penalties apply for:

4. Code of Conduct

5. Background Verification

Required Documents

Additional Verification

6. Liability

Service Partners are fully responsible for:

7. Termination of Contract

8. Acceptance

Ready to Join as a Service Partner?

Questions about Partnership?